{"id":12649,"date":"2025-10-25T02:51:31","date_gmt":"2025-10-25T05:51:31","guid":{"rendered":"https:\/\/unionactiva.com\/?page_id=12649"},"modified":"2025-11-17T13:15:17","modified_gmt":"2025-11-17T16:15:17","slug":"politicas-de-cancelacion","status":"publish","type":"page","link":"https:\/\/unionactiva.com\/index.php\/politicas-de-cancelacion\/","title":{"rendered":"Pol\u00edticas de cancelaci\u00f3n"},"content":{"rendered":"

[et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.14.5″ background_color=\u00bb#ffffff\u00bb custom_padding=\u00bb8px||4px|||\u00bb top_divider_color=\u00bb#ffffff\u00bb top_divider_flip=\u00bbvertical\u00bb bottom_divider_style=\u00bbslant\u00bb bottom_divider_color=\u00bb#ffffff\u00bb bottom_divider_flip=\u00bbhorizontal\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.14.5″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb||71px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.14.5″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.13.0″ custom_padding=\u00bb||2px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.13.0″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_code _builder_version=\u00bb4.14.5″ _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0″]Pol\u00edticas de Cancelaci\u00f3n y Reprogramaci\u00f3n | Uni\u00f3n Activa<\/title><!-- [et_pb_line_break_holder] --><\/p>\n<style><!-- [et_pb_line_break_holder] --> body {<!-- [et_pb_line_break_holder] --> font-family: 'Lato', sans-serif;<!-- [et_pb_line_break_holder] --> background-color: #fffdf9;<!-- [et_pb_line_break_holder] --> color: #333;<!-- [et_pb_line_break_holder] --> line-height: 1.7;<!-- [et_pb_line_break_holder] --> margin: 0;<!-- [et_pb_line_break_holder] --> padding: 0;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> header {<!-- [et_pb_line_break_holder] --> background-color: #FF9900;<!-- [et_pb_line_break_holder] --> color: black;<!-- [et_pb_line_break_holder] --> text-align: center;<!-- [et_pb_line_break_holder] --> padding: 40px 15px 30px;<!-- [et_pb_line_break_holder] --> }<!-- 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padding: 40px 50px;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> h2 {<!-- [et_pb_line_break_holder] --> font-family: 'Montserrat', sans-serif;<!-- [et_pb_line_break_holder] --> color: #FF9900;<!-- [et_pb_line_break_holder] --> font-size: 24px;<!-- [et_pb_line_break_holder] --> margin-top: 30px;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> h3 {<!-- [et_pb_line_break_holder] --> font-family: 'Montserrat', sans-serif;<!-- [et_pb_line_break_holder] --> color: #FF9900;<!-- [et_pb_line_break_holder] --> font-size: 20px;<!-- [et_pb_line_break_holder] --> margin-top: 25px;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> p {<!-- [et_pb_line_break_holder] --> font-size: 17px;<!-- [et_pb_line_break_holder] --> margin-bottom: 15px;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> ul {<!-- [et_pb_line_break_holder] --> padding-left: 20px;<!-- [et_pb_line_break_holder] --> margin-top: 10px;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> ul li {<!-- [et_pb_line_break_holder] --> margin-bottom: 8px;<!-- [et_pb_line_break_holder] --> font-size: 17px;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .highlight {<!-- [et_pb_line_break_holder] --> background-color: #fff3e0;<!-- [et_pb_line_break_holder] --> border-left: 5px solid #FF9900;<!-- [et_pb_line_break_holder] --> padding: 15px 20px;<!-- [et_pb_line_break_holder] --> margin: 25px 0;<!-- [et_pb_line_break_holder] --> border-radius: 10px;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .note {<!-- [et_pb_line_break_holder] --> font-style: italic;<!-- [et_pb_line_break_holder] --> background-color: #f7f7f7;<!-- [et_pb_line_break_holder] --> padding: 15px;<!-- [et_pb_line_break_holder] --> border-radius: 10px;<!-- [et_pb_line_break_holder] --> margin-top: 20px;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> footer {<!-- [et_pb_line_break_holder] --> text-align: center;<!-- [et_pb_line_break_holder] --> font-size: 14px;<!-- [et_pb_line_break_holder] --> color: #777;<!-- [et_pb_line_break_holder] --> margin-top: 60px;<!-- [et_pb_line_break_holder] --> padding-bottom: 40px;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> @media (max-width: 768px) {<!-- [et_pb_line_break_holder] --> main {<!-- [et_pb_line_break_holder] --> padding: 30px 25px;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> header h1 {<!-- [et_pb_line_break_holder] --> font-size: 26px;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> p, ul li {<!-- [et_pb_line_break_holder] --> font-size: 16px;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><\/head><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><body><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<header><!-- [et_pb_line_break_holder] --> <\/p>\n<h1>Pol\u00edticas de Cancelaci\u00f3n y Reprogramaci\u00f3n<\/h1>\n<p><!-- [et_pb_line_break_holder] --> <pee>Cuidamos tu bienestar y la organizaci\u00f3n responsable de cada experiencia.<\/pee><!-- [et_pb_line_break_holder] --><\/header>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><main><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<h2>\u00bfQu\u00e9 sucede si las condiciones clim\u00e1ticas afectan la caminata?<\/h2>\n<p><!-- [et_pb_line_break_holder] --> <pee>En <strong>Uni\u00f3n Activa<\/strong>, tu seguridad y bienestar son nuestra prioridad. Antes de cada experiencia, evaluamos las condiciones clim\u00e1ticas y tomamos decisiones responsables para que disfrutes sin preocupaciones.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"highlight\"><!-- [et_pb_line_break_holder] --> <pee>\ud83d\udccc <strong>Si el clima no acompa\u00f1a, podemos reprogramar en caso de:<\/strong><\/pee><!-- [et_pb_line_break_holder] --> <\/p>\n<ul><!-- [et_pb_line_break_holder] --> <\/p>\n<li>\ud83c\udf27\ufe0f Lluvias intensas o tormentas que comprometan la seguridad del grupo.<\/li>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<li>\ud83d\udca8 Vientos fuertes que afecten el desarrollo de la caminata.<\/li>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<li>\ud83d\udd25 Temperaturas elevadas que puedan representar un riesgo para el bienestar del grupo.<\/li>\n<p><!-- [et_pb_line_break_holder] --> <\/ul>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <pee>\ud83d\udcc5 <strong>\u00bfC\u00f3mo te avisamos si hay cambios?<\/strong><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> \ud83d\udd39 Si debemos reprogramar la fecha, lo informamos con 24 horas de anticipaci\u00f3n (o al menos 12 horas en caso de cambios repentinos).<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> \ud83d\udd39 Te notificaremos por WhatsApp.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <pee>\ud83d\udcb0 <strong>Si no pod\u00e9s asistir en la nueva fecha, ten\u00e9s dos opciones:<\/strong><\/pee><!-- [et_pb_line_break_holder] --> <\/p>\n<ul><!-- [et_pb_line_break_holder] --> <\/p>\n<li>1\ufe0f\u20e3 <strong>Reembolso parcial:<\/strong> se devuelve el 70% del costo de inscripci\u00f3n.<\/li>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<li>2\ufe0f\u20e3 <strong>Cr\u00e9dito total:<\/strong> pod\u00e9s usar el 100% del monto abonado en otra experiencia dentro de los pr\u00f3ximos 3 meses.<\/li>\n<p><!-- [et_pb_line_break_holder] --> <\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"note\"><!-- [et_pb_line_break_holder] --> \ud83d\udca1 <strong>Nuestra prioridad es que disfrutes con tranquilidad.<\/strong><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> Cada experiencia est\u00e1 planificada con cuidado: pausas estrat\u00e9gicas, recorridos con sombra y la flexibilidad para adaptar la jornada si es necesario.<!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<hr style=\"margin:40px 0; border:none; border-top:2px solid #FF9900;\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<h2>\u00bfPuedo cancelar mi participaci\u00f3n y obtener un reembolso?<\/h2>\n<p><!-- [et_pb_line_break_holder] --> <pee>Entendemos que pueden surgir imprevistos, por eso contamos con una pol\u00edtica flexible y clara:<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<h3>\u2705 Cancelaciones hasta 5 d\u00edas antes de la actividad<\/h3>\n<p><!-- [et_pb_line_break_holder] --> <pee>Se reintegrar\u00e1 el 100% del costo de inscripci\u00f3n, incluyendo el transporte si corresponde.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<h3>\u2705 Cancelaciones entre 5 y 2 d\u00edas antes de la actividad<\/h3>\n<p><!-- [et_pb_line_break_holder] --> <pee>Se reintegrar\u00e1 el 70% del valor abonado. El 30% restante cubre gastos administrativos y compromisos asumidos con proveedores.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<h3>\u274c Cancelaciones dentro de las 48 horas previas<\/h3>\n<p><!-- [et_pb_line_break_holder] --> <pee>No se realizan reembolsos, tampoco cr\u00e9ditos para futuras experiencias debido a los costos operativos ya incurridos.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/main><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<footer><!-- [et_pb_line_break_holder] --> \u00a9 2025 Uni\u00f3n Activa \u00b7 Todas las experiencias est\u00e1n dise\u00f1adas para tu bienestar y conexi\u00f3n. \ud83e\udde1<!-- [et_pb_line_break_holder] --><\/footer>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/body><!-- [et_pb_line_break_holder] --><\/html><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"wf_page_folders":[74],"class_list":["post-12649","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/unionactiva.com\/index.php\/wp-json\/wp\/v2\/pages\/12649","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unionactiva.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/unionactiva.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/unionactiva.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/unionactiva.com\/index.php\/wp-json\/wp\/v2\/comments?post=12649"}],"version-history":[{"count":5,"href":"https:\/\/unionactiva.com\/index.php\/wp-json\/wp\/v2\/pages\/12649\/revisions"}],"predecessor-version":[{"id":12765,"href":"https:\/\/unionactiva.com\/index.php\/wp-json\/wp\/v2\/pages\/12649\/revisions\/12765"}],"wp:attachment":[{"href":"https:\/\/unionactiva.com\/index.php\/wp-json\/wp\/v2\/media?parent=12649"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/unionactiva.com\/index.php\/wp-json\/wp\/v2\/wf_page_folders?post=12649"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}